Thank you for choosing HOME HOME NIIGATA.

Recently, there have been numerous reports of personal data leaks via online travel booking sites, as well as fraudulent messages from people posing as accommodation providers in an attempt to obtain credit card information.
To ensure that our guests can book and stay with peace of mind, we are taking steps to strengthen our security, including a review of how we manage information.

About Payment Requests from Us

• When we send payment instructions by email, they will always come from an “@homehome.jp” email address.
• Payments are made only through one of the following pages:
  ・Our website’s payment page (URLs beginning with https://homehome.jp/checkout/)
  ・The Stripe payment page (URLs beginning with https://checkout.stripe.com/ or https://buy.stripe.com/)
• We will never ask you to send your credit card number or security code by replying to an email or through any messaging service.
• We will never direct you to an external payment page through the messaging feature of a booking site.

If you receive any message that differs from the above, or anything that seems suspicious, please do not reply or click any links. Instead, contact us using the details below, and we will confirm whether the payment request genuinely came from us.

HOME HOME NIIGATA Co., Ltd.
TEL: +81-50-3553-4418
EMAIL: info@homehome.jp

We remain committed to providing an environment where all our guests can stay with complete peace of mind.

HOME HOME NIIGATA Co., Ltd.
Akira Ibi, CEO